FAQs
General
What payment methods are available?
You can pay with iDeal, Klarna, PayPal, Google Pay, Apple Pay, Payconiq, Bancontact, Credit Card, Bitcoin (temporarily unavailable) and Bancontact. For more information about Bitcoin, visit BTCDirect.nl
How does buying credit work?
What can I do with a credit code?
There are different types of credit codes and they work as a supplement for your digital wallet or for taking out a subscription. Per product, KaartDirect.nl indicates what you can use the credit code for.
Can a credit code be used for everything?
How long is a credit code valid after purchase?
How long does it take to receive my code?
Do I need an account on Pay4joy.nl?
How can I redeem a code?
I entered incorrect information, what now?
You will see your code here on KaartDirect.nl immediately after your order has been completed. If you have entered an incorrect email address and would like to receive the code by email, please contact us.
PlayStation Network
I have a PlayStation Plus subscription, can I renew now?
I received a PlayStation Store voucher code, but I want to have a PlayStation Plus membership. Can I use the voucher code?
I received PlayStation Plus credit, but I want PlayStation Store credit. Is that possible?
How do I redeem my received PlayStation credit code?
How do I receive my PlayStation Network credit code?
Microsoft Xbox
I have an Xbox Live and/or Xbox Game Pass subscription, can I renew now?
I received an Xbox Store voucher code, but I want an Xbox Live or Xbox Game Pass membership. Can I use the voucher code?
I received Xbox Live/Xbox Game Pass credit, but I want Xbox Store credit. Is that possible?
How do I redeem my received Xbox credit code?
How do I receive my Xbox Live/Xbox Game Pass credit code?
Nintendo eShop and Switch Online
I have a Nintendo Switch Online subscription, can I renew now?
I received a Nintendo eShop voucher code, but I want a Nintendo Switch Online membership. Can I use the voucher code?
Yes, that is possible. You can also purchase a Nintendo Switch Online membership in Nintendo eShop using your digital wallet funds.
I received Nintendo Switch Online credit, but I want Nintendo eShop credit. Is that possible?
I want to activate a Nintendo Switch Online family subscription, how do I do that?
After redeeming your Nintendo Switch Online family credit, you can create a family and add other Nintendo Switch platforms through your Nintendo account.