Last Updated: 06/06/2025

At pay4joy.com, customer satisfaction is important to us. Please read our refund and returns policy carefully before making a purchase.

1. Digital Products – No Returns or Refunds

• All gift cards sold on pay4joy.com are digital products delivered instantly via email.
• Due to the nature of digital products, all sales are final. Once a gift card code has been delivered to your email, it cannot be returned or exchanged.
• We do not offer refunds for purchased gift cards unless there is a technical issue on our part.

2. When Refunds Are Possible

Refunds may be considered only in the following situations:

• You did not receive the gift card code within a reasonable time after purchase due to a technical error.
• You received the wrong gift card or an invalid code.

If you believe you are eligible for a refund, please contact our customer support within 24 hours of your purchase with your order details.

3. How to Request a Refund

To request a refund:

• Email us at [your support email] with your order number and a detailed explanation of the issue.
• Our support team will review your request and respond within 48 hours.
• If your refund is approved, it will be processed through the original payment method.

4. Cancellation Policy

• Orders cannot be canceled once payment has been completed, as delivery is instant.
• Please ensure all order details, especially your email address, are correct before finalizing your purchase.

5. Liability

• pay4joy.com is not responsible for any issues arising from gift card use or redemption by third-party brands.
• Please refer to the issuing brand’s terms and conditions regarding the use of gift cards.